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Old 29th September 2011, 11:39 AM   #1
deckard
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Default Support Request - Account Validation

Dear Sir,

I have registered as a new user yesterday and I still have not received any account activation email.

Although I can log in on your site and on the forum I am unable to download any of the models available in the resources section.

What should I do?

Best regards,
Laurent Franchet
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Old 29th September 2011, 12:24 PM   #2
Andrew March
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Normally I have found this is down to the users email and not the forums you have joined, however I copied and pasted this from the FAQ section:

1. New members are able to download after registering, however, depending on when you registered there can be up to an hour wait as the auto promotion system picks up your registration. It is possible you just registered after it ran and it runs every hour.

a. If you happen to be in that category DO NOT whine or complain, it won’t do any good and I could be tempted to delete your account. (Yes, I am human and I don’t like whiners and I am completely unsympathetic to it)
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Old 29th September 2011, 12:57 PM   #3
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I don't know if the work Bob has been doing on the F3D email server might have something to do with it, hopefully one of the staff will be along shortly to help you out.
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Old 29th September 2011, 08:59 PM   #4
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I looked at your account and it should be fine. All the settings are correct. Unless I hear otherwise I will consider it's working.
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Old 9th October 2011, 05:12 AM   #5
starbuck
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Hello,

sorry to say but I have the same problem with the account validation as mentioned above.
I registered my account here last week but I did not get an account activation/validation e-mail. Surprisingly I can log-in to my account.
But I am unable to download any of the models available in the resources section.
What should I do?

Best regards,
starbuck
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Old 10th October 2011, 07:14 AM   #6
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Quote:
Originally Posted by starbuck View Post
Hello,

sorry to say but I have the same problem with the account validation as mentioned above.
I registered my account here last week but I did not get an account activation/validation e-mail. Surprisingly I can log-in to my account.
But I am unable to download any of the models available in the resources section.
What should I do?

Best regards,
starbuck
I leave everything to the automation. As they say, technology is a wonderful thing when it works. If by this point you aren't able to download, let me know. But I am guessing it's cleared itself.
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Old 28th March 2012, 03:46 AM   #7
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Hello.
I also seem to be having the same issue. I've waited for 23 hours so far and haven't gotten the activation e-mail. I'm happy to wait another day, as I do understand that sometimes things don't always do as the should. But if someone choud double check it from your end that would be helpful. Thanks in advance.
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Old 28th March 2012, 07:08 AM   #8
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I validated your account manually. Should be good to go.
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Old 29th March 2012, 06:30 AM   #9
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Yep. Thanks it's all working now.
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Old 30th April 2012, 09:11 PM   #10
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Default I am also unable to Download (Never Recieved Validation)

I created my account almost a year ago, and I never recieved a validation. I was fortunate to find the resources I was looking for back then and did'nt bother with figuring this membership out. Now I have my eye on a couple free meshes, but am unable to download. I never recieved an email for my account validation, and believe that may be the issue. Any help would be greatly appreciated,

Thanks.
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Old 1st May 2012, 06:08 AM   #11
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You're reg'd now so I'm going to assume that this was taken care of.
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Old 2nd January 2013, 09:26 AM   #12
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Sorry, it works now...
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Old 11th January 2013, 01:24 AM   #13
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I seem to be having this issue as well. I registered a couple of days ago and haven't received a validation email yet.
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Old 11th January 2013, 08:33 AM   #14
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Quote:
Originally Posted by RoboWolf View Post
I seem to be having this issue as well. I registered a couple of days ago and haven't received a validation email yet.
I just checked and your account is validated so it looks like things things sorted themselves out?
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